PROGRAM DESCRIPTION: The Computer Support Specialist Certificate in Computer Information Systems is a program that provides an excellent starting point for individuals who wish to pursue a career in the Information Systems industry. Technical and communication areas of training include the development of skills in hardware, software, networking, written communication, verbal communication, and problem-solving. The completed program prepares students for the industry-recognized CompTIA A+ certification exam to join the computer support workforce or to continue their education. This credential fulfills the College’s mission of developing skills in communication and problem solving while promoting a strong work ethic. The semester-by-semester plans described below are general guidelines. Students should work closely with their academic advisors to develop a plan that best meets their own individual needs and goals.

The Garden City Community College Computer Support Specialist program is in alignment with the National Center for Education Statistics (NCES) CIP Code: 11.1006 Computer Support Specialist. A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, security, cloud computing, computer hardware, the internet, software applications, help desk concepts and problem solving, and principles of customer service.

PROGRAM OUTCOMES AND CURRICULUM MAP.